Seattle · Sub-Zero
Freezer Repair
Frost build-up, failed defrost cycles and temperature drift on Sub-Zero freezers.
Symptoms we are called for
- Heavy frost on the rear evaporator panel
- Freezer holding above 10°F
- Defrost heater failure causing ice sheets
From the route
Recent Freezer Repair calls in Seattle
Freezer column running warm with a sheet of ice building on the rear evaporator panel — a classic defrost-heater failure on paired Sub-Zero refrigerator/freezer installs. Ice cleared, heater replaced, freezer holding spec again same visit.
Built-in freezer sitting above 10°F despite the compressor running constantly — traced to a stuck defrost timer, not the compressor. Common on bluff-side units that see heavier door traffic.
Customer reviews
What Seattle owners say
Built-in Sub-Zero calls in Queen Anne, Madison Park, Laurelhurst and Magnolia.
5.0/ 51,002 reviews
Two columns side by side and only the freezer misbehaved, sitting near fifteen degrees with the compressor never resting. Gauges showed a stuck defrost timer, not a sealed-system fault. Sorted and rechecked before he left.
Declan V.Laurelhurst
Freezer drifted to the mid teens and the soft ice cream gave it away before any alarm did. Dry evaporator fan bearing, swapped from the van inside an hour. A star off for having to call twice to book.
Astrid J.Madison Park
Freezer went warm between Christmas and New Year with a season of food inside. Someone answered at ten at night. Failed defrost thermostat, and he moved the food into a cooler while it pulled back down.
Oskar H.Magnolia
Warm unit today?
Get it looked at before the food load goes
Calls booked before 11am usually get a same-day slot somewhere in Seattle. Technicians are out 8:00 am – 8:00 pm, seven days; the line is answered 24/7.