Seattle · Sub-Zero
Ice Maker Repair for Built-In and Undercounter Sub-Zero
The ice maker in a built-in Sub-Zero and the separate undercounter ice machines fail in different ways, but owners describe both the same way: the bin is empty, the ice comes too slowly, or there is water where ice should be.
What we usually find
What we usually find sits upstream of the ice maker itself: a filter past its life or not fully seated, an inlet valve that no longer opens properly, a fill tube iced shut, a supply line kinked when the unit was pushed back. Seattle water is soft enough that scale is seldom the answer. Undercounter machines add a drain to the list, and a blocked drain leaves the bin sitting in water.
What it costs
What ice maker repair costs
These are the bands a Sub-Zero repair falls into here, parts and labor together. The low end is an easy part in a reachable spot; the high end is the same part buried behind panels, or on a model whose parts cost more.
One flat $89 pays for the visit and the complete diagnosis; approve the repair and those $89 are deducted from its price.
- Door gasket or seal replacement
- $290–$640
- Evaporator or condenser fan motor
- $330–$690
- Defrost heater, thermostat or sensor
- $260–$690
- Ice maker, water valve or supply line
- $270–$750
- Electronic control board
- $420–$920
- Compressor or sealed-system repair
- $1,410–$3,350
The band tells you roughly where you stand before the visit. The firm number comes once the cause is proven, written down before any panel is removed, and the $89 visit fee is deducted from it when you give the go-ahead. Work with no band of its own is priced after the diagnosis, never guessed at.
Customer reviews
What Seattle owners say
Built-in Sub-Zero calls in Queen Anne, Madison Park, Laurelhurst and Magnolia.
4.9/ 5739 reviews
Cubes came out hollow and cloudy and I had written the ice maker off entirely. It was the inlet valve restricting flow, a far cheaper outcome. He did arrive near the very end of the window.
Lachlan F.Queen Anne
Production had dropped to a few cubes a day and I expected to be told it needed replacing. Scale packed around the mould and a thermistor reading badly. Cleared and fitted, full bin next day.
Malik O.Magnolia
No ice for ten days, and the reset in the manual did nothing. He ruled out the water line, then found the module seized and swapped it.
Simone A.Queen Anne
Cabinet running warm?
Ring before the food decides for you
Give the model number and what the cabinet is doing, and the visit is booked from there. Visits 8:00 am – 8:00 pm, seven days; a person answers the phone 24/7.